Frequently Asked questions FAQ

Frequently Asked Questions

WHY DISTRIBUTED ADD-ONS AND WORDPRESS THEMES FREE OR AT SUCH A LOW COST?

All of the elements of WordPress, plugins and themes are licensed under the General Public License (GPL), this means that once we have purchased the item, we are free to redistribute it if we choose to do so, in addition we want to support Entrepreneurs in the Digital Marketing and Web Design.

WHAT IS A PREMIUM ACCOUNT ?

A Premium Account is a User profile who has the right to Download all the Digital Items FREE from Our Shop.

HOW MUCH SHOULD I PAY FOR A PREMIUM ACCOUNT?

We have 3 types of accounts of Memberships with different values, we invite you to select in the shop right for you, only with the purchase of any you have access to all files Premium of the present and future under the Gpl License. To renew your Premium account you just need to pay again your Membership or to select another. 

HOW TO MAKE A PURCHASE?

To make your purchase you should only access the store and select the type of membership and creating your account when you enter your payment details, you need to check your e-mail with instructions to access your account, if you don't see the email please check your Spam folder (spam)

CAN I GET A REFUND?

No. Sorry, we're going to have to be a little hard with this. Nature of digital media means that once you have downloaded a plugin or theme, there is actually no way to ‘return’. Therefore, all payments in Digimarketing NC are non-refundable and any request or dispute will be rejected without any communication.

THE PRODUCTS ARE SUPPORTED WITH UPDATES?

When the downloads Practically FREE are we prone to having the latest Versions of each File, the only thing you should do is to Download the new version as soon as it becomes available, remember that you must be a current membership, we welcome you contact us to let us know of any new update.

YOU OFFER TECHNICAL SUPPORT?

No. But we provide basic support for installing plugins and themes. If you need technical assistance with respect to a theme or plugin, you will need to purchase the product directly from the author.

AN ITEM THAT I DOWNLOADED IT REQUESTS AN ACTIVATION CODE, LICENSE OR UPGRADE TO PREMIUM. WHAT TO DO?

Ignore. The developers include these so that the plugin or theme can be updated automatically or you can register to receive assistance. The item itself will work perfectly well without enter anything in the box.

HOW TO FIX ERROR "STYLE.CSS MISSING" THE CLIMB TOPICS?

A common problem that can occur with users new to installing WordPress themes is the error message “Theme is broken and / or stylesheets missing” is displayed when trying to upload or activate the theme. This is because the download package themes on ThemeForest includes additional files to the theme, like documentation, license, etc

To resolve this, simply unzip the theme package that you downloaded in Digimarketing NC and load the file themename.zip that includes (being the file name of the topic).

HOW DO I UPDATE A PLUGIN?

Download the latest zip file for your plugin.
Log in to your WordPress site.
Go to Plugins> Add new.
Click the button “Upload plugin” at the top of the page.
Select the zip file with the new plugin version to install.
Click on the “Install now”button.

HOW DO I UPDATE A THEME?

Download the latest zip file for your theme.
Log in to your WordPress site.
Go to Appearance> Themes.
Click on the button “Add new” at the top of the page.
Click the button “Upload theme” at the top of the page.
Select the zip file with the new version of the theme to install.
Click on the “Install now”button.

DISCLAIMER

NOTICE: All products in the Store Plugins x Dolar contain software code developed by third parties and redistributed by Digimarketing NC under the terms of Gnu General Public license (GPL)

Plugins x Dolar is not affiliated or associated in any way with third-party developers or owners of trademarks, including WordPress, WooCommerce, Elegant Themes, WooThemes, Wp Forms, Rocketgenius Inc., iThemes, etc